privacy policy

Privacy Policy 1. Introduction

Core Gen IT is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Contact Information: Name, email address, phone number, and mailing address.

  • Account Information: Username, password, and payment details (e.g., credit card information).

  • Project Details: Information related to your project, such as business goals, design preferences, and content.

  • Communication Data: Emails, chat logs, and other correspondence with us.

2.2 Non-Personal Information

  • Technical Data: IP address, browser type, operating system, device information, and browsing behavior.

  • Usage Data: Pages visited, time spent on the site, and interactions with our website or services.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage patterns.

2.3 Information from Third Parties

  • We may receive information from third-party services, such as analytics providers, payment processors, or social media platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services.

  • To communicate with you about your projects, inquiries, or requests.

  • To process payments and manage your account.

  • To send promotional materials, newsletters, or updates (with your consent).

  • To analyze website usage and improve our marketing efforts.

  • To comply with legal obligations and protect our rights.

4. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

  • Service Providers: With third-party vendors who assist us in providing services (e.g., hosting providers, payment processors, marketing agencies).

  • Legal Requirements: When required by law or to protect our rights, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

  • With Your Consent: For any other purpose disclosed to you at the time of collection.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of sensitive data (e.g., payment information).

  • Regular security audits and monitoring.

  • Access controls to limit who can view or process your data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of your information, subject to legal obligations.

  • Opt-Out: Opt out of receiving promotional communications.

  • Data Portability: Request a transfer of your data to another service provider.

  • Withdraw Consent: Withdraw consent for processing your information, where applicable.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.

  • Analyze website traffic and usage patterns.

  • Deliver targeted advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website or services may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. International Data Transfers

If you are located outside [Your Country], please note that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. We will take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

11. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Core Gen IT
Email: coregenit@gmail.com
Phone: 01744-661588
Address: 56/1, Baitul View Tower, Level-14, Purana Paltan, Dhaka-1000

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